Travel Experience Coordinator-Assist, Support, and Inspire Travelers

Make Every Journey Effortless!

At KIVORK, we believe travel should be exciting, not stressful. Every day, we assist over 1,500 travelers, ensuring their trips go smoothly from start to finish. We’re looking for passionate individuals who love helping others and thrive in a fast-paced, customer-focused environment.

If you enjoy problem-solving, clear communication, and turning challenges into positive experiences, this role is for you!

What You’ll Be Doing

• Assisting travelers with bookings, itinerary adjustments, and general inquiries.
• Providing timely and accurate support via phone and email.
• Anticipating customer needs and offering tailored solutions.
• Working alongside sales and booking teams to streamline processes.
• Identifying and reporting technical issues to improve service efficiency.
• Sharing insights to enhance the overall travel experience.

What Makes You a Great Fit

• Fluent in English (additional languages like Spanish or French are a plus).
• Enthusiastic about customer service and creating positive interactions.
• Strong communication skills, both verbal and written.
• Adaptable and quick-thinking in fast-changing situations.
• Detail-oriented with a proactive approach to problem-solving.
• A team player who values collaboration and continuous learning.

Why You’ll Love Working With Us

• Be part of a growing team that values innovation and customer satisfaction.
• Enjoy a dynamic, supportive work environment.
• Gain hands-on experience and opportunities for career growth in the travel industry.
• Excited to make travel stress-free? Apply today and start your journey with us!

Apply now https://kivork.recruitee.com/o/customer-experience-specialist/c/new