Airfreight Operations Manager

Business Plane Logistics is an international company specialized in time-critical shipments worldwide, with its headquarters based in Chisinau.
We are looking for a motivated individual who is ready to put their problem-solving skills to work.

Requirements:

• English level (Upper B2-C1) at least, in order to communicate effectively in an English-speaking environment.
• Curios, hardworking with a flexible mindset.
• High attention to details and multitasking.
• Availability to work 6 days per week, 48 hours total.
• Previous experience in logistics is not required but would be a strong advantage.
• Good working knowledge of computer's systems/applications; i. E. Microsoft Word, Excel.
• Good communication skills and problem-solving abilities.
• Ability to plan, prioritize and complete assignments within deadlines.
• Ability to understand and apply in practice a high volume of information.

Main duties and responsibilities:

• Provide quality customer service by responding to quote requests and other inquiries in a professional and timely manner, collaborating with other team members to offer problem resolution, and providing estimates as needed.
• Advise clients concerning: terms of delivery & payment, Air insurance, Air Services, transport alternatives, etc.
• Respect and adhere to deadlines imposed by the CEO and COO, ensuring timely completion of tasks and projects.
• Develop, provide, and maintain quality client and vendor relationships, ensuring daily updates as needed.
• Assist CEO of BPC with operations issues, including customer satisfaction, profitability, and interface with other branches.
• Prioritize and organize shipments to insure timely and efficient handling.
• Provide customer service and troubleshoot any issues
• Ensure all documentation complies with international regulations and company policies.
• Monitor and manage the costs associated with air freight operations, including fuel surcharges, tariffs, and other fees.
• Negotiate rates with carriers and service providers to ensure competitive pricing.

What company offer:

• Work schedule from 9 am to 5 pm.
• Hybrid workplace after the training period.
• 3 Additional paid days, to take in case of emergencies.
• Office in the city center of Chisinau.
• Competitive salary based on your experience.
• Full social package.
• Ambitious projects in logistics, marketing, and information technology.
• Professional growth.
• Regular international Team Buildings.

In case to find out more information about our company you can check one of the sources which is provided below:
Our Website: https://bpg.aer
Instagram: https://www.instagram.com/businessplane.network/
LinkedIn: https://www.linkedin.com/company/businessplanenetwork