CV: Delivery lead / Agile coach

- Teaching and mentoring in modern management practices and not only: project management, agile, scrum, kanban, facilitation, coaching, leadership.

Participated as a guest speaker on Project management course.
Conducted a 2-days intensive course about Agile for beginners.

- Mentoring and leading Delivery managers team, setting Personal development plans, goals and metrics;
- Teaching and coaching in the company: agile practices, scrum, kanban, facilitation;
- Setting up processes for Delivery and Product teams: introducing daily stand-ups, delivery reviews, retrospectives, refinement, approach on estimations sessions, issue templates, Definition of Done, Definition of Ready, metrics, OKR for delivery;
- Implementing and configuring Jira;
- Introducing and improving delivery metrics: cycle time, throughput, velocity;
- Launching new teams;
- Managing conflicts and resistance;

As the result, all delivery teams work using Jira, Agile practices and standard processes. Delivery cycle time was calculated and reduced from 50 days to 14 days. Projects were delivered by deadlines. Delivery managers started working as a team and participate in organizational change management.

- Managing two scrum teams;
- Managing the dependencies and blockers.
- Monitoring teams' productivity and improving it;
- Planning the releases;
- Helping teams to estimate the backlogs and stick to the deadlines;
- Preparing new scopes for scrum teams;
- Preparing the project documentation;
- Reporting to the client.

Results:
Both scrum teams had successful releases of their scopes.

As Delivery Manager:
- Improving process in technical department;
- Reduction of time-to-market
- Facilitation of team and organization meetings;
- Managing blockers and dependencies;
- Helping core teams to implement kanban practices;
- Managing the whole e2e flow of delivery;
- Managing and improving reports;

As Agile Coach:
- Implementing scrum in organization;
- Organizational trainings and webinars: scrum, facilitation, OKR, coaching.
- Implementing OKR for scrum teams;
- Launching product feature teams, using the scrum framework;
- Making roadmap for agile transformation;
- Coaching development teams;
- Coaching and mentoring junior scrum masters.

Results:
- Reduced time-to-market from 6 months to 1 month for service teams;
- Implemented scrum and launched scrum teams;
- Scrum teams started to release every sprint and tested some business features. It avoided using a wrong framework and losing more then 2 years of development;
- Created a roadmap for the organizational agile transformation;
- Implemented a dashboard with process metrics for every team.

As Scrum Master:
- Facilitation of scrum events, 1-on-1 with team members, facilitation of big strategic sessions;
- Coaching scrum teams;
- Helping teams to figure out and achieve their goals, using OKR;
- Helping Product Owners to manage product backlogs;
- Removing impediments during the sprints;
- Teaching people: scrum webinars, facilitation, OKR, coaching;

As service delivery manager:
- Improving mature scrum teams metrics with kanban method;
- Improving cycle time, time to market, throughput;
- Delivery and discovery process organization;
- Kanban method webinars;
- Metrics analytics, teams and process audit, creation of improvement plans;

As change agent:
- Coaching the organization and management in order to achieve strategic goals, using agile practices;
- Managing OKR process and helping teams to find their goals;
- Facilitation of big events: offline summits, online strategic sessions, retrospectives, workshops;
- Coaching scrum masters using eduScrum framework;
- Solving organizational obstacles in small teams;


Results:
- Delivery leadtime was improved from 60 to 20 days;
- Retests of features was reduced from 4 to 2 times, because of Definitions of Ready, Definitions of Done, Acceptance criteria;
- Implemented process dashboards at scrum masters department, in order to monitor the situation and create improvement plans;
- A new product launched to production from the idea and MVP, using scrum framework;
- The organization uses OKR framework to achieve strategic goals;

Manual testing
Automated tests using WebdriverIO, JS, ruby
Working in scrum team
Acceptance e2e tests, API tests

Hosting technical support
Technologies: Ubuntu, centOS, Apache, nginx, MySQL, bash, php, DNS

Answering and supporting clients via phone, mail, task trackers
Solving problems remotely
Windows, Office