USA Market Customer Care Specialist (Shift: 2:30 PM - 11:00 PM)

Join Our Team as a Customer Support Agent for the USA Market!

Are you looking to kick-start or grow your career in a dynamic and professional environment? At Viatel, a multi-service contact center operating since 2012, we provide high-quality services to national and international clients. Now, we’re looking for a Customer Support Agent to connect directly with our U.S. customers over the phone.

What We Offer:

• Official Employment: Full-time position with a full social package.
• Paid Training: We'll ensure you’re set up for success.
• Paid Lunch: Monthly allowance.
• Paid Taxi:   Safe rides home.
• Modern Workspace: A cozy and stylish office designed for productivity and comfort.
• Work-Life Balance: Day shift from 14:30 to 23:00.
• Extra Earnings: Paid overtime available!

Your Role:

• Handle incoming calls and maintain accurate records in our database.
• Process customer requests with professionalism and efficiency.
• Redirect calls to the appropriate departments (dispatch, prepay, etc.).

Requirements:

• High school diploma or equivalent (preferred).
• Fluent English is essential!
• Excellent verbal and written communication skills.
• Attention to detail, adaptability, and a strong sense of responsibility.

Take the first step towards an exciting new career—apply today! ?

Apply via email: hr@viatelbpo.com
Call us at: 060668003
Learn more at: www.viatelbpo.com