Travel Concierge Specialist

Welcome to Dyninno, a San Francisco-based group of companies that has been providing top-notch products and services in finance, travel, and entertainment across 50+ markets since 2004. In 2024 Dyninno proudly celebrates its 20th anniversary. Our passion for excellence has taken us far and wide, and we now have a team of over 5,100 professionals working from offices in the USA, UK, Colombia, Latvia, Moldova, Romania, Turkey, Uzbekistan, Egypt, and the Philippines.

Trevolution Group is the travel arm of Dyninno, providing data processing of airline travel information and travel services to individual and corporate clients.

We manage a variety of brands, including ASAP Tickets, International Travel Network (ITN), Innovative Travel Solutions (ITS), and several online services. Specializing in "visiting friends and relatives" travel, we always strive to make sure our clients get the most out of every trip.

We take pride in our achievements – with over 843,500 air tickets and package holidays sold each year, Trevolution Group is now the fifth-largest consolidator in the USA.

But it's not just about the numbers; it's about the passionate, multicultural team that drives us forward. And that's where you come in.

Are you up for the challenge? Visit dyninno.com to learn more about our opportunities, and let's create unforgettable travel experiences together!

Due to our client’s business expansion, we are currently looking to fill the position of Travel Concierge Specialist.

The Travel Concierge Specialist is responsible for analyzing, processing, and structuring large sets of data in specialized software, mostly dealing with travel clients' support and assistance in additional services.

We offer:

• Motivating income and performance bonuses (base salary $525 - $600 + bonuses).
• Work schedule 5/2, from 5PM-2AM.
• Official employment and social benefits.
• International and multicultural experience.
• Engagement with an international group of companies with strong values and inclusive corporate culture.
• Participation in global projects for interested professionals.
• Career growth and development opportunities.
• Modern office with all facilities and relaxation areas, located in the heart of Botanica district, Chisinau.

Responsibilities:

• To provide customers with additional services: to book hotels, to make car rentals, etc.
• To provide personal assistance to clients in resolving any issue.
• To advise on the extra services to travelers.
• To care about customers' needs in travel.
• To work with vendors and partners.
• To make outgoing calls to the customers.
• To solve the individual needs of each traveler.

Requirements:

• Strong command of English, both written and spoken
• Previous experience in a customer service or sales role preferred
• Ability to work under pressure and manage time efficiently
• Strong communication and problem-solving skills
• Flexibility with shift schedules as needed

Follow us:

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Linkedin: https://ru.linkedin.com/company/dyninno-group
Instagram: https://www.instagram.com/dyninno_moldova