Network Engineering Manager / Telecom Engineering Lead

Company Overview:
The company, established in 2015, is a US-based global connectivity enabler specializing in eSIM and Dynamic Multi-IMSI (DMI) solutions. Their platform empowers businesses to become roaming providers, offering flexible services with real-time management of end users. With access to over 700 networks across 190 countries, the company ensures seamless international connectivity. In October 2023, they became part of a tier 1 mobile operator, further enhancing their capabilities and commitment to the telecommunications industry.

Requirements:

• Proven direct management experience in a mobile operator - leading technical teams (mandatory)
• Engineering degree in Electronics/Computer Science/Software Engineering with deep technical knowledge in telecommunications (mandatory)
• Experience managing engineering projects in the communications sector
• Relevant education and/or significant management and technological background
• In-depth knowledge of network components (mandatory)
• Ability to work effectively in a multi-task environment and perform well under pressure
• Willingness to work intensive hours and non-standard schedules
• Process-oriented thinking with strong service mindset and creativity
• Demonstrated ability to take ownership and drive continuous improvement
• Advanced English proficiency mandatory (reading, writing, and speaking)

 Responsibilities:

• Lead and manage engineering projects and core system implementations
• Handle system failures and incidents to maintain continuous network service for customers
• Ensure network availability and performance according to established KPIs
• Oversee engineering tasks and directives for network development
• Manage and prioritize network operations workflow
• Address customer issues and requirements
• Develop and implement work methodologies, processes, and procedures across department operations
• Manage onboarding process of new customers

 What we offer:

• Competitive salary based on experience;
• Supportive working climate with flexible work practices;
• Lunch tickets;
• Coffee, fruits and other goodies at the office :);
• Access to largest network of gyms;
• Company-sponsored events;
• Travelling opportunities in some project areas;
• Career development opportunities (certifications / trainings / conferences);
• Feel IT referral bonus.