IT Support Specialist with English (Chisinau or Balti)

Pedersen & Partners

3 апреля 2025

Кишинев
От 1 года
Полный день
Высшее
Гибрид (Дом/Офис)

IT Support Specialist with English (Chisinau or Balti)

Kickstart Your Career with a Global Leader!

Join Pedersen & Partners – Where Your Growth Matters!

Pedersen & Partners is a global Executive Search & Leadership Consulting firm with 56 offices across 50 countries. Our core values -Trust, Relationship, and Professionalism - define how we connect with clients, employees and candidates worldwide.
Learn more about us: www.pedersenandpartners.com

Your Role: What You'll Be Doing
  • Providing first-level support for software, hardware, and network issues to ensure smooth operations across the company.
  • Responding promptly to user inquiries through VoIP, email, or chat, offering clear solutions to technical challenges.
  • Troubleshooting and resolving technical problems, escalating more complex issues when necessary, to ensure minimal downtime and maximum user satisfaction.
  • Maintaining and updating the helpdesk ticketing system, tracking issues and resolutions to ensure timely follow-up and closure.
  • Assisting clients in setting up user accounts and configuring workstations, ensuring a smooth onboarding process.
  • Conducting basic training sessions for employees, guiding them through IT procedures and software use to enhance their productivity.
What We’re Looking For:
  • Educational Background: University degree, preferably in IT or technical fields.
  • Language Skills: Fluent spoken and written English & Romanian.
  • Proactive & Reliable: A results-driven, dependable individual who is willing to go the extra mile to ensure users' satisfaction.
  • Eagerness to Learn: Motivated to continuously improve skills and gain new knowledge.
  • Analytical & Detail-Oriented: Strong attention to detail with an analytical mindset.
Skills & Experience That Will Make You Stand Out:
  • Advanced Windows OS Skills: Proficient at an advanced-user level. Knowledge of Mac OS is a plus.
  • Microsoft Office Expertise: Advanced knowledge of the Microsoft Office suite.
  • Networking & Wireless: Basic understanding of networking and wireless technologies.
  • Troubleshooting Abilities: Ability to solve software, hardware, and network issues.
  • Cybersecurity Knowledge: Basic understanding of cybersecurity practices.
  • Bonus Skills: Familiarity with HCL Notes/Domino and basic knowledge of Windows Server/Linux OS (e.g., troubleshooting AD services, DNS, DHCP) is an advantage.
Why Join Us? ?
  • Full salary during the training period.
  • A dynamic and supportive work environment.
  • Long-term stability with a fully covered social package.
  • Clear career growth and salary increase opportunities.
  • Bonuses in addition to your salary.
  • Hybrid work model for flexibility.
Ready to Make an Impact?
If you are passionate about professional growth and eager to grow with a global company, we want to hear from you! Apply today and take your career to the next level.

Send your CV in English to:
talent@pedersenandpartners.com
Subject Line: IT Support Specialist

 Send your CV to: talent@pedersenandpartners.com
In the subject line, please indicate the position.

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