Travel Support Representative
Kivork
№15189589, 14 февраля 2025
Город:
Кишинев
Образование:
Любое
Опыт работы:
Любой
Зарплата:
От 800 До 1 500 USD
График:
Полный день
Who We Are
KIVORK is an IT product company specializing in travel, assisting over 1,500 customers daily. We believe every traveler has a unique story, and our mission is to ensure a seamless and hassle-free experience through exceptional customer support.
About the Role
You will handle customer reservations and respond to pre- and post-travel inquiries via phone and email. Your goal is to provide clear, effective solutions while continuously improving your product knowledge.
Key Responsibilities
Assist customers with bookings and travel-related inquiries.
Collaborate with sales and booking teams to streamline customer interactions.
Escalate technical issues and support resolution efforts.
Share insights to enhance the customer journey.
What We’re Looking For
Experience in customer service, preferably in the travel industry.
Proficiency in English (B2+); additional languages (Spanish, French, etc.) are a plus.
Strong communication and problem-solving skills.
Ability to manage challenging conversations with professionalism.
Availability to work from the office.
Self-motivated, reliable, and detail-oriented.
Join Us! Apply now to be part of a dynamic team dedicated to outstanding customer experiences!
Apply now https://kivork.recruitee.com/o/customer-experience-specialist/c/new
APPLY HERE
KIVORK is an IT product company specializing in travel, assisting over 1,500 customers daily. We believe every traveler has a unique story, and our mission is to ensure a seamless and hassle-free experience through exceptional customer support.
About the Role
You will handle customer reservations and respond to pre- and post-travel inquiries via phone and email. Your goal is to provide clear, effective solutions while continuously improving your product knowledge.
Key Responsibilities
Assist customers with bookings and travel-related inquiries.
Collaborate with sales and booking teams to streamline customer interactions.
Escalate technical issues and support resolution efforts.
Share insights to enhance the customer journey.
What We’re Looking For
Experience in customer service, preferably in the travel industry.
Proficiency in English (B2+); additional languages (Spanish, French, etc.) are a plus.
Strong communication and problem-solving skills.
Ability to manage challenging conversations with professionalism.
Availability to work from the office.
Self-motivated, reliable, and detail-oriented.
Join Us! Apply now to be part of a dynamic team dedicated to outstanding customer experiences!
Apply now https://kivork.recruitee.com/o/customer-experience-specialist/c/new
APPLY HERE
E-mail:
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