Remote Sales and Customer Relations Associate (Night Shift)

A New York-based online tutoring company, BetterWay Tutors, specializing in math and English tutoring for Russian-speaking American families, is looking for a dedicated and results-driven sales and customer relationship representative to join our team.
Our clients are primarily recent arrivals to the U.S. who need academic support for their children.

This is a fully remote role with high earning potential for a motivated and skilled salesperson.

Key Responsibilities:

- Lead Management & Conversion: Respond immediately to inbound leads and nurture them to ensure a high conversion rate (20-30%). Proactively follow up with leads and provide personalized solutions that align with their child's academic goals.
- Client Relationships & Customer Service: Build and maintain strong relationships with prospects and clients by offering ongoing support and ensuring satisfaction. Manage incoming customer inquiries via SMS, emails, and other platforms to deliver top-notch customer experiences.
- Consultative Sales Approach: Understand the unique needs of potential students and recommend tailored tutoring solutions. Provide all necessary information to help families make informed decisions.
- Sales & Customer Nurturing Goals: Meet and exceed monthly sales targets while ensuring high customer satisfaction. Consistently follow up with prospects to maintain interest and trust.
- Business Knowledge & Growth: Gain a thorough understanding of the U.S. education system and our tutoring services to provide expert advice to families. Continuously learn and improve to ensure that we maintain our high standards as both a tutoring service and a trusted educational consultant.
- Team Collaboration: Collaborate with the team to improve processes, share insights, and contribute to a supportive, high-energy work environment.

Requirements:
- Fluency in Russian and English.
- Previous sales experience is required. Experience in educational services is highly desirable.
- Strong customer service skills with a passion for building long-term client relationships.
- Ability to work independently and manage multiple tasks effectively in a fully remote environment.
- Comfortable working in Eastern European time zone (9 PM to 4 AM, aligning with U.S. afternoon/evening hours).
- Proactive and results-oriented mindset with excellent communication and problem-solving skills.

Why Join Us?
- Remote Work with High Earning Potential: Enjoy the flexibility of working remotely while earning competitive commissions.
- Comprehensive Training Provided: Receive training from our team to develop a deep understanding of our services and the U.S. education system.
- Opportunities for Continuous Learning: Learn about the U.S. educational system to enhance your expertise and provide the best solutions for our clients.
- Supportive & Collaborative Team Environment: Work in a high-energy, growth-oriented culture that values your contributions.
- Meaningful & Rewarding Work: Make a real difference by helping families navigate the U.S. education system and supporting their children's academic success.
-Sell Through Caring: Our approach is consultative, focusing on genuine understanding and addressing the needs of families while maintaining our high standards.
- Opportunities for Growth: All promotions are made from within, offering dedicated employees a chance to advance and build a long-term career with us.

If you're a motivated sales and customer relationship professional with a positive attitude, a passion for helping people, and a drive for success, we'd love to hear from you!