CV № 440057 from 28 octombrie 2024

Customer service, sales, translate, content writer, call centre, project coordinator, data entry, remote worker

29 years

Female

Ungheni

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About me

During my work experience, I had been working in different fields, but the most I worked as a retail professional. With 5 years of experience in this domain, I am proactive and confident employee who can work alone or as part of a team. I am skilled in forming relaNonships with customers and offering expert advice on the most appropriate products and services of their needs. I am a target- oriented individual who loves the challenge of ensuring every customer gets what he is looking for. I am very sociable, I love to listen to people and interact with them. Responsibility and time management are priority for me.

TOP Skills

Team Working 2 years

Maintaining effective sales strategies 2 years

Able to coach and support customers. 8 months

Excellent verbal and written communication skills. 8 months

Retail Customer Service 5 months

Working on a computer 3 months

Work experience

January 2024 - August 2024
8 months

Work coach

DWP Civil Service

Kettering, UK

Able to coach and support customers. Excellent verbal and written communication skills.

Helping individuals and their families towards financial independence through work and enabling them to claim the support they need.

September 2019 - February 2022
2 years 6 months

Sales associate and visual merchandiser

Tory Burch

Bicester Village, UK

Team Working

- Assisting customers;
- Handling sales, returns and refunds;
- Promote products to meet sales targets;
- Designing and arranging displays;
- Rotate and replace stock.

June 2019 - September 2021
2 years 4 months

Sales supervisor

Ralph Lauren

Bicester Village, UK

Maintaining effective sales strategies

- Recruiting and training sales staff;
- Handling customer complaints and issues;
- Maintain inventory and order merchandise.

April 2018 - June 2018
3 months

Internet researcher

DevelopmentAid
Chișinău

Working on a computer

Collect, organize, and maintain data and information from online sources, ensuring data accuracy and integrity.

May 2017 - September 2017
5 months

Sales associate

Prada Store

Bicester Village, UK

Retail Customer Service

- Teamwork and collaboration;
- Greeting customers and offering expert advice;
- Processing payments;
- Handling phone calls.

Skills

Team Working Adaptability Ability to Multitask Time Management Fast learning Customer Experience

Languages

Romanian Native

Russian Communication

English Fluent

German Medium

Desired industries

Call Center / Back Office Translation / Publishing Sales / Retail

Education: Higher

Graduated in: 2019

State Pedagogical University “Ion Creanga”, Chisinau, Republic of Moldova

Faculty: Faculty of foreign languages and literatures

Speciality: English and German languages

Courses, trainings

Graduated in: 2019

Improve your English

Organizer: English Teaching Resource Centre

Graduated in: 2023

Senior Civil Service

Organizer: DWP (Department for Work and Pensions), UK

Job preferences

Location

Hybrid

Remote

Working hours

Full-time

Flexible

Part-time

Driving licence

Category: B