Travel Support Specialist

Ready to dive into the world of travel and aviation? At KIVORK, we're looking for motivated English speakers who are excited to start their career journey as Travel Support Specialists - no prior experience required!
We believe attitude matters more than a perfect resume. If you're a strong communicator, curious by nature, and eager to learn something new every day, we’d love to hear from you.

What You'll Be Doing:

• Be the connection between our company and airlines - solving booking-related issues directly with them.
• Help our Customer Experience team deliver smooth and satisfying travel solutions to clients with special or complex requests.
• Investigate issues, find the right solutions, and coordinate with internal departments to make things right.
• Stay updated on airline policies and changes (yep, it’s always evolving!).
• Keep conversations clear, professional, and solution-focused.
• Document everything properly to ensure we’re always one step ahead.
• Grow your analytical thinking by collaborating with teammates and learning from real-world challenges.

What We’re Looking For:

• A go-getter who sees every challenge as a chance to grow.
• Excellent spoken and written English (C1 level).
• Someone who communicates clearly and confidently - even when explaining tricky things.
• Detail-oriented and self-driven - you know how to organize your time and hit your goals.
• You’re not afraid to ask questions, share ideas, or support your team.
• Familiar with Google tools and basic computer skills.
• Willing to work night shifts and weekends (hello, travel never sleeps!).

Why You’ll Love Working With Us:

• Competitive salary — we pay at or above the market rate in your region.
• 28 paid vacation days annually.
• Monthly appreciation surprises — your hard work won’t go unnoticed!
• Year-end bonuses based on your personal performance.
• Friendly, growth-driven environment where your opinion matters and your career can take off.