Сostumer support agent in USA

American company, is looking for responsible ambitious people to join our support team with NO experience.

If you are without experience but you want a interesting job your are welcome to apply!

We Offer:

• Salary start $700, depending on the candidate’s skills and experience.
• Friendly atmosphere in a growing, young and dynamic team
• Trainings and development opportunities
• We offer 2 weeks of training and support for all new employees.
• Bonuses program and social package
• Experience using trucking software preferred.
• Required Computer and Software Skills: Basic experience using computers.
• Experience using dispatch and trucking software preferred.
• Constant improvement of professional skills.

Responsibilities:

• Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices
• Handle complex customer queries and complaints;
• Work in the software transport management system.
• Resolve a wide variety requests, which include gathering additional information, setting expectations and working with other support organisations.

Desired Qualifications:

• Required Computer and Software Skills: Basic experience using computers.
• Experience using dispatch and trucking software preferred.
• Excellent customers service, taking orders and making transport plan.
• Ability to keep calm in stressful situations, flexible willing to work in day and switch also to middle shift
• Detail oriented with the ability to handle multiple tasks at one time
• Ability to put together a team of professionals.

We will be happy to see you in our dynamic and friendly team.

Please email your CV at info.roadtex@gmail.com.