Customer service representative

FCM Trading Expo in partnership with Arachas Group (USA) is looking for a Customer Service Representative to join our team. We are an insurance agency providing services to clients in the USA.

Responsibilities:
- Answering calls from clients and providing prompt and professional assistance regarding our insurance products and services.
- Accurately recording and managing relevant information about clients and their interactions in our system.
- Collaborating closely with the team in the USA to ensure a satisfactory experience for clients.

Requirements:
- Advanced verbal and written communication skills in English.
- Knowledge of Microsoft Office applications.
- Positive attitude, client and solution-oriented, and attention to detail.

Work schedule:
- Monday to Friday, between 5:00 PM - 1:00 AM.
- Transportation is necessary to commute to our office located at 4 Durlești Street, Chișinău.

Our offer:
- Training and continuous support for your skill development.
- Competitive salary, growth, and performance-based bonuses.
- Young team and modern office.

If you are a communicative person, customer-oriented, and eager to build a career in the insurance field, we encourage you to apply. Send us your CV to the email address: fcm.tradingexpo@gmail.com with the subject line "JOB APPLICATION". If you have any questions, feel free to contact us via Facebook or email.